FREQUENTLY ASKED QUESTIONS
Find answers to the most common questions about our courses and services.
No, you do not. Our course software is designed so that you can log out and log back in at any time and the course will begin from where you left off. After logging back in to your account using the username and password you created initially, go to the dashboard section of the site. This will bring you to your personal archive of any courses taken in the past as well as courses you are in the process of taking. From here, just click on the “Take Course” button next to the course you left off from.
Yes. After passing the final exam, you can print a personalized certificate that will include your name, the date the certificate was printed, the course taken, the certificate number, as well as the company name and website address should anyone want to contact us to verify the authenticity of the certificate.
Yes, wallet ID cards can be purchased as an option when selecting your course.
You can retake the exams on all of our courses up to 3 times until you do pass them. The minimum passing score for all exams is 70%.
Java is a computer language that allows the use of interactive players and other flash based computer technologies like the courses we use here at etraintoday.com. The vast majority of websites and programs today use Java technology. If you are getting a pop-up message that is telling you to install Java on your computer or upgrade to a newer version of Java, you can get that here. This is free to download and will help ensure your computer is up to date.
You will need to provide your full name, date of birth, photo, and other required details, following the instructions in the email you
No time limit*. These are self-paced online courses, and you can start/pause at your own time schedule (*within 365 days from the enrollment date).
Our value added courses is intended for STCW-certified seafarers.
For the BOSIET course, you must provide:
- Valid MLC medical certificate
- Basic Training Certificate as per STCW VI/1
Please note that your certificate will only be issued after a full verification of all submitted documents.
Just send us an email, and we will send you a certificate sample for your training course.
3 options: Debit-Credit Card, PayPal, or Bank Transfer.